State Farm® Insurance Agent Tracie Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ron
May 5, 2025
"I was very happy with everything , Ashley was very helpful and even hooked up my phone to run the app , and she did it all before I had to go to work. I'd have no problem recommending State Farm to family or friends. I'm sure they're all helpful but I really enjoyed talking to Ashley because she was very patient with me. I'm not very Tech savvy."
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Ashley was able to assist you and make everything so seamless—especially with getting your phone set up and ready to go before work. Her patience and dedication to helping our customers truly embody the level of service we strive to provide every day. Thank you for choosing Tracie Brown State Farm Agency. "
Diana Casievich
April 30, 2025
"Matthew Rodriguez at State Farm was super helpful. He always takes care of my insurance needs quickly and has a great attitude. I highly recommend seeing him if you want to change insurance companies."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for your review! "
Rusty Shackleford
April 29, 2025
"Was always skeptical of State Farm Tracy Brown they definitely didn’t disappoint wasn’t a good fit I canceled my insurance weeks later they Call and say I owe more money when I was payed up Glad I never switched insurance companies completely Eire Insurance has always treated me great the last 5 years obviously, Rusty Shackleford is not my real name it’s Stephin harden"
"Hi Rusty, I take customer feedback seriously but unfortunately I don’t have any record of you as a customer or ever obtaining a quote with my agency. I hope you find the right fit. "
Ryan Knight
April 28, 2025
"Love State farm and the people who work for Tracie Brown."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and appreciate you greatly! "
Lorenzo Jackson
April 17, 2025
"The best"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
kevin brazil
April 11, 2025
"Matt and the team make everything as easy as possible"
"Thank you for choosing Tracie Brown Insurance Agency. I am so pleased that Matt took excellent care of your insurance needs! "
Melissa Bort
April 11, 2025
"Matt has been wonderful, whether I stop in or make a phone call to him he’s always there to help! Thank you for everything, during this time."
"Thank you, Melissa for choosing Tracie Brown Insurance Agency. I am so pleased to hear that Matt has taken excellent care of you and your insurance needs! "
Sarah Moore
April 11, 2025
"Marisa has been so great helping me get my coverage set up quickly and easily."
"Thank you for choosing Tracie Brown Insurance Agency. I am pleased to hear that Marisa was able to take care you and provide remarkable service. "
Sam Hezebicks
April 10, 2025
"Ashley was a great help handled everything I needed in a professional and timely manner"
"Thank you for taking the time to share your positive experience! We're thrilled to hear that Ashley provided you with the professional and timely assistance you needed. Your feedback is valuable to us, and we’ll make sure to pass on your kind words to Ashley. If you have any more requests or need further assistance, please don’t hesitate to reach out!"
Sara Hinkle
April 2, 2025
"Friendly employees. Easy to do business whether it is asking a question, making a payment, adding or deleting a vehicle. I always like it when my phone call is answered by an employee, but that is not always the case. Sometimes I have to wait for a return call."
"Thank you, Sara! I appreciate your business greatly!!"
James Cole
March 19, 2025
"Matt was great. Worked my quotes in multiple different ways to get me the best price. With everything that I wanted and needed."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jay Arkkelin
March 19, 2025
"Made process very easy! great price!!! A++"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christopher Cottom
March 7, 2025
"Matt was very helpful and thorough with everything. I am very pleased with my experience."
"Thank you, Christopher! Matt is a wonderful asset to my team. Thank you for shouting him out! "
Todd Spencer (Calibrater41)
March 3, 2025
"Very professional and courteous."
"Thank you, Todd! Please let us know how we can earn a 5 Star rating with you. Service is very important to me! "
Tricia Stranman
February 27, 2025
"Matt saved me so much money, after my previous insurer. I cannot thank him enough!!! Bravo, Matt"
"Thank you for choosing Tracie Brown State Farm Insurance. I appreciate your business and the shout out to Matt!"
Ry Hargrove
February 27, 2025
"Ashley was absolutely amazing! The team was very quick with welcoming me in and directing me to where I need to go. Switching my insurance to State Farm was the best decision I could have made !"
"Thank you for you review! I am thrilled that you had an amazing experience with my office, and I greatly appreciate your business! "
Becky Simmons
February 20, 2025
"Matt receives 5 Stars,he is very professional,informative,friendly,easy to talk to,and an asset to the company."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Erin Price Cotton
February 10, 2025
"Very patient with me reading off numbers!"
"Thank you, Erin for your review! I appreciate your business! "
Mark Hostetler
February 10, 2025
"Heather was prompt and very detailed in helping me understand the process of processing a claim and the next steps for my specific situation. She also helped me with other questions as well. Very friendly and prompt!"
"Thank you, Mark for your review and shouting out Heather! I appreciate your business greatly! "
Pamela Peck
February 2, 2025
"Matt is very knowledgeable and exudes great customer service"
"Thank you, Pamela! We appreciate your review! "
Gary Patton
January 23, 2025
"Good staff, always there to help out with questions & any other service you may need !"
"Thank you so much for your review!! You are very appreciated Gary!! "
everette cummings
January 15, 2025
"Tracie was friendly and knowledgeable. I was in and out of there quickly with no hassle."
"We appreciate your review! We are delighted to know you had a great experience. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rockfish
January 13, 2025
"Simple and no nonsense, very satisfied. Saved me almost $250 for same auto policy."
"Thank you for review. I am so happy to be your good neighbor and take care of you and your family. "
john schmaltz
January 9, 2025
"Tracie and her crew always do a great job. Always patient and kind. Take their time to make sure everything is correct. Highly recommended."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Michael Henderson
January 7, 2025
"Ashley and the entire State Farm Team are an absolute joy to work with - and they did save me money too!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"