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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kerry Urbano

July 9, 2024

5  out of  5 rating by Kerry Urbano
"Purchasing a new home has had a lot of moving parts-Ashley took the time and made sure we got all the documents needed—thanks for all the help!"
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Subhash Angra

July 5, 2024

5  out of  5 rating by Subhash Angra
"Very good customer service always on time Good professional help"
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Trevor Rockwell

July 3, 2024

5  out of  5 rating by Trevor Rockwell
"I had a great experience with Ashley she was very helpful and it is great to keep my business locally!! I’m a big supporter of giving my business to the local community! Thanks for all you do."
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Bailey Graham

June 21, 2024

5  out of  5 rating by Bailey Graham
"Heather is great!!! I had a few issues that needed resolved and she jumped on it. I appreciate her amazing customer service and eagerness to help."
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Aaron Cull

June 15, 2024

5  out of  5 rating by Aaron Cull
"My experience at Tracie Brown State Farm was great. Ashley, the agent who helped me with my claim both in-person and on the phone, was so helpful. She even took the time to look up another quote for me. Overall amazing service, clean building and offices, and good prices for insurance. Highly Recommend!"
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Thomas Laszlo

June 14, 2024

5  out of  5 rating by Thomas Laszlo
"Very good and nice customer service"
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Bernadette Naticchia

June 13, 2024

5  out of  5 rating by Bernadette Naticchia
"Matt at Tracy Brown Statefarm office in ashtabula, has gone over and beyound his customer service duties. He is very knowledged on policy, the order of the insurance world is, and most patient and polite. I am so thankful for people like that in this world, a rare gem. Great team at the ashtabula tracy brown office. Highly recommened."
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Peter Hill

June 13, 2024

5  out of  5 rating by Peter Hill
"Matt has been so patient with my business insurance quote and questions. Thank you!"
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Megan Colflesh

June 13, 2024

5  out of  5 rating by Megan Colflesh
"Great customer service"
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Tonya Sperduto

June 10, 2024

5  out of  5 rating by Tonya Sperduto
"Always honest , friendly and helpful. I bundle home,camper and 2 vehicles. Best rates I've found."
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sonia rosado

June 10, 2024

5  out of  5 rating by sonia rosado
"I'm so very happy with Tracy State Farm in ashtabula.They are very accomodating ,quick to get answers for you,always,polite and friendly.This time I'm saying personal thank you to Matt.he was so helpful and not hesitant to get answers from claims.By the way he deserved a raise Thank You Sonia"
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Eric Foltz

June 4, 2024

4  out of  5 rating by Eric Foltz
"everything was pretty painless."
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Lunchbox The game cat

May 30, 2024

5  out of  5 rating by Lunchbox The game cat
"Marisa is great!"
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Tammy Davis

May 25, 2024

5  out of  5 rating by Tammy Davis
"Ashley was able to get us what we needed at a cheaper price. And we are very greatful for that."
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Jacob Harden

May 24, 2024

5  out of  5 rating by Jacob Harden
"Marisa provided stellar customer service and has been a great help for my insurance journey. Very knowledgeable about the products. Who needs Jake from StateFarm, when we have Tracie Brown’s team."
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Daisy Dillon

May 24, 2024

5  out of  5 rating by Daisy Dillon
"Ashley was very professional, patient and helpful. She answered all my questions and explained everything in detail. The process was really easy and was able to save quite a bit of money switching to State Farm."
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Erica Holizna

May 21, 2024

5  out of  5 rating by Erica Holizna
"Heather has been great. I feel like she has gone above and beyond in order to meet my needs. I have only been with Tracie browns office for a short period of time, and it has been a great experience."
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Julie dodge

May 20, 2024

5  out of  5 rating by Julie dodge
"Matt was very kind, quick and helpful. Was also very considerate in my situation and worked with me. 6 stars if i could!"
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scott morse

May 19, 2024

5  out of  5 rating by scott morse
"My Rep Heather was outstanding! I called to pay my monthly car insurance, figured I would ask a question about additional personal property coverage, and she explained options and got me all set up at a great price. It was easy. Thanks, Heather!"
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Andy Mcclymonds

May 17, 2024

5  out of  5 rating by Andy Mcclymonds
"Matt was very helpful in assisting with my state to state transfer. I would highly recommend he, and the team at Tracie Brown State Farm!"
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Crystal Church

May 17, 2024

5  out of  5 rating by Crystal Church
"Heather was very helpful and answered every question with a clear and honest answer"
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Mark Zbinovec

May 15, 2024

5  out of  5 rating by Mark Zbinovec
"Heather is very helpful and customer orientated"
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Dianne Giles

May 14, 2024

5  out of  5 rating by Dianne Giles
"My husband and I are first time clients of the Ashtabula State Farm office. We spoke with Ashley today. She was very professional, courteous, pleasant, friendly, very prompt and gave us an amazing first time experience with this office. In a matter of minutes, she had contacted my husband’s previous insurance office as well as mine to let them know that we had moved close to the Ashtabula State Farm office area and had already sent us our new temporary insurance cards as well. We couldn’t have asked for a more amazing experience. Thanks, Ashley!"
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Dan Rogan

May 11, 2024

5  out of  5 rating by Dan Rogan
"My Insurance Agent Matt Is very Helpful with my Car plan... The local office experience n Phone interactions add to the Ease Of negotiating thru these Trying Computer Times....."
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Levity of DaBaeDubach

May 9, 2024

5  out of  5 rating by Levity of DaBaeDubach
"Matthew Rodriguez helped me out today getting my insurance from Allstate changed over to State Farm. He was super polite and got my coverage plans all set hassle free. Even informed me about the importance of life insurance and helped me get set up with a plan!"