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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali Ibarra

Ali Ibarra

October 9, 2024

5  out of  5
rating by Ali Ibarra
"Matt was great to work with! He took us as soon as we walked in, he was very knowledgeable and helpful! He helped us understand everything and was very patient. Everyone get with Matt!!!"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency. I'm glad Matt was able to take excellent care of you! I appreciate your review! "
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Laura Pezzano

October 9, 2024

5  out of  5
rating by Laura Pezzano
"Matt took us as soon as we came in, he was very nice and easy to talk to and was really great at helping us! would recommend him to anyone!"
We responded:
"Thank you, Laura for choosing Tracie Brown State Farm Agency. I'm so glad Matt took excellent care of you! Thank you for your review! "
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Chasity Strawder

October 7, 2024

5  out of  5
rating by Chasity Strawder
"It was a pleasure to meet Matt today. He was very professional and knowledgeable about the options for auto/homeowners insurance. After my husband and I talked it over, we made the decision to switch to State Farm. The excellent customer service Matt provided played a big part, and we look forward to being loyal customers for many years to come.😊"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency. I'm so glad Matt was able to help you. Thank you so much! "
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Cecile Reznak

October 2, 2024

5  out of  5
rating by Cecile Reznak
"The representative took the time to help me with my policy to get me the best coverage and price! I was even able to insure my 22ft travel trailer! I would highly recommend State Farm Insurance!"
We responded:
"Thank you so much for your kind review! We appreciate you greatly!"
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Emily Johnson

September 29, 2024

5  out of  5
rating by Emily Johnson
"Matt is always very helpful! He goes above and beyond, getting the best information for his customers. I can ALWAYS rely on Matt!"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency! I appreciate your business and for shouting Matt out! "
Profile photo of Samson “Sam” McCallion

Samson “Sam” McCallion

September 27, 2024

5  out of  5
rating by Samson “Sam” McCallion
"Matthew was super helpful! Answered all of my questions with answers and additional resources! Definitely recommend these guys."
We responded:
"Thank you for choosing Tracie Brown State Farm Agency! I appreciate your business and for shouting Matt out! "
Profile photo of Kayla Rose

Kayla Rose

September 27, 2024

5  out of  5
rating by Kayla Rose
"My car was hit in a parking lot. After I filled the police report. I called Matt at Tracie brown State Farm office. He took care of everything walking me through step by step anything I was confused on. It was a very scary process for me since it was my first “accident” but Matt talked me through it and my car was in the shop the next day to get fixed. Thank you so much Matt!"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency! I appreciate your business and for shouting Matt out! "
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Justin Markel

September 25, 2024

5  out of  5
rating by Justin Markel
"Amazing agents always helpful.Totally recommend to All my friends and family."
We responded:
"Thank you for choosing Tracie Brown State Farm Agency. I appreciate your review!! "
Profile photo of Jeff Szakelyhidi

Jeff Szakelyhidi

September 25, 2024

5  out of  5
rating by Jeff Szakelyhidi
"Great first time experience! Ashley was very knowledgeable and patient was we went through our new house proposal. I'm going to be moving all of my policies from my PA home agent to Ashtabula, with Tracy Brown's office."
We responded:
"Thank you, Jeff for choosing Tracie Brown State Farm Agency. Ashley is wonderful and I appreciate you shouting her out! "
Profile photo of Lisa Venturella

Lisa Venturella

September 17, 2024

5  out of  5
rating by Lisa Venturella
"Ashley took great care of me, she's very professional and saved me some money! I'm a very satisfied customer ☺️"
We responded:
"Lisa, thank you for choosing Tracie Brown State Farm Agency and thank you for your shouting out Ashley. You are appreciated! "
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jim Bowling

September 9, 2024

5  out of  5
rating by jim Bowling
"I've never had one problem with them and Heather was absolutely awesome with helping me"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency and thank you for your kind words! "
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martha harper

September 4, 2024

5  out of  5
rating by martha harper
"Matt was very helpful with all the questions we asked him. Patience. Matt was friendly. Explained every item in detail so we, us older people, could understand. We like Matt. Thank you Matt."
We responded:
"Thank you, Martha and thank you for choosing the Tracie Brown State Farm Agency. "
Profile photo of Lynn West

Lynn West

September 3, 2024

5  out of  5
rating by Lynn West
"Heather was amazing! She answered all of my many questions, was patient with me and so knowledgeable about the products and what I needed to suit our families needs."
We responded:
"Thank you for choosing Tracie Brown State Farm Agency and thank you for kind words. You are appreciated! "
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Jamie Warner

August 30, 2024

5  out of  5
rating by Jamie Warner
"Absolutely amazing!😁"
We responded:
"Thank you, Jamie! "
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Rosanne Maley

August 30, 2024

5  out of  5
rating by Rosanne Maley
"I contacted State Farm Insurance to quote coverage for a business home rental property. Matthew Rodriguez was a pleasure to work with. He is very kind, respectful, knowledgeable and professional. Matthew is a great representative for Tracie Brown’s Office. I did purchase an insurance plan with State Farm. I am confident that I will get excellent service if ever needed."
We responded:
"Thank you for choosing Tracie Brown State Farm Agency and thank you for your kind and thoughtful review! You are very appreciated! "
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Dee Sickinger

August 28, 2024

5  out of  5
rating by Dee Sickinger
"Matt, in Tracy Brown's office took care of a problem for me in 2 minutes. I sent a text and he answered and handled it and changed and sent new cards all in 2 minutes. I was very happy & Impressed with his work. Thank you."
We responded:
"Thank you, Dee! I appreciate your review and your business and I'm so glad the Tracie Brown State Farm Agency exceeded your expectations."
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Charla Dain

August 27, 2024

5  out of  5
rating by Charla Dain
"Matthew Rodriguez has helped make our move to Ashtabula smooth with his personable, expert service. Thank you for helping us get the best insurance coverage possible, Matt!"
We responded:
"Thank you, Charla! Thank you for choosing Tracie Brown State Farm Agency. I appreciate your business! "
Profile photo of Matt Keel

Matt Keel

August 26, 2024

5  out of  5
rating by Matt Keel
"Amazing service! Everything was taken care of with ease."
We responded:
"Thank you, Matt! I appreciate your review and your business! "
Profile photo of Julie Randolph

Julie Randolph

August 23, 2024

5  out of  5
rating by Julie Randolph
"Matt is excellent. Like talking with an old friend. He gave me information to base new choices on, no pressure to change anything. Definitely will refer friends"
We responded:
"Thank you for choosing Tracie Brown State Farm. Thank you for shouting out Matt. He does a wonderful job!! "
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Nate Green

July 29, 2024

5  out of  5
rating by Nate Green
"Ashely was great to deal with.straight to the point and saved me money thanks!"
We responded:
"Thank you for choosing Tracie Brown State Farm Insurance Agency and thank you for shouting out Ashley! She is amazing!"
Profile photo of Amali Salgado

Amali Salgado

July 26, 2024

5  out of  5
rating by Amali Salgado
"Matt is just amazing helpful and quick great in giving information answering any questions. Thank you"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency. Thank you for shouting out Matt. He goes above and beyond for my customers and it's wonderful to see him appreciated. Thank you for your business!!"
Profile photo of Chip

Chip

July 25, 2024

5  out of  5
rating by Chip
"Matt is fantastic with his customer service, he has a great approach to dealing with his customers concerns."
We responded:
"Thank you for choosing Tracie Brown State Farm. Matt is fantastic and I know he appreciates the shout out! "
Profile photo of Heather Tobias

Heather Tobias

July 16, 2024

5  out of  5
rating by Heather Tobias
"Grace Tennyson is fantastic highly recommend her to help with all your insurance needs"
We responded:
"Thank you, Heather! "
Profile photo of Annie Krieger

Annie Krieger

July 16, 2024

5  out of  5
rating by Annie Krieger
"Matt was very thorough and helpful. He helped us get just the right amount of coverage with a $50 month savings over progressive for the same coverage. Thank you Matt!"
We responded:
"Thank you for choosing Tracie Brown State Farm. I greatly appreciate your business and I'm thrilled Matt did a great job for you. "
Profile photo of Kerry Urbano

Kerry Urbano

July 9, 2024

5  out of  5
rating by Kerry Urbano
"Purchasing a new home has had a lot of moving parts-Ashley took the time and made sure we got all the documents needed—thanks for all the help!"
We responded:
"Thank you for choosing Tracie Brown State Farm Agency. Also, thank you for shouting out Ashley. She works hard to give our customer the best experience possible! "