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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Hall

Julia Hall

September 28, 2026

5  out of  5
rating by Julia Hall
"We have had such a great experience with Tracy Brown State Farm! Wonderful agents and wonderful prices! They are super helpful with the process!"
We responded:
"Wow, thank you for the 5-star review, Julia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Harold Penhollow

September 24, 2026

5  out of  5
rating by Harold Penhollow
"Maeve was very friendly and very helpful to work with. I went into the office and I just wanted to get my truck insurance done and be covered as soon as possible because I was no longer happy with the way my last insurance company was turning out to be. I had talked to her previously on the phone and told her what I wanted. The day I went to the office to see how long it would take and when it I could get it done, long story short she had all the paperwork done and ready to sign. Exactly what I wanted. I was done and out of there the same day totally covered. No wait time, it was signed and activated on the spot and I was done. It did not take very long either. way less than an hour. Highly recommend to anyone looking for insurance."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kim Pafford

September 24, 2026

5  out of  5
rating by Kim Pafford
"It was a pleasure dealing with you , you were a tremendous help.
Thank you so much!!!"
We responded:
"Thank you so much for your kind review, Kim!  If you need insurance assistance, we are just an email or call away! - Tracie Brown, your State Farm Agent   "
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David Scott

August 24, 2026

5  out of  5
rating by David Scott
"I worked with Matt to get our homeowners insurance and also our auto policy. He was very responsive and the whole process went smoothly. I would highly recommend doing business with this agency."
We responded:
"Hi David, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Tracie Brown’s team.  Please reach out to us if any questions come up!  - Tracie Brown’s Insurance Team "
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Jah Starks

August 19, 2026

5  out of  5
rating by Jah Starks
"Amazing service. Nice and smooth. Affordable"
We responded:
"Jah, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ashtabula."
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Diane Long

August 14, 2026

5  out of  5
rating by Diane Long
"Called in about an accident and it was handled very professional and made me feel are ease and helped me get to the right department."
We responded:
"Diane, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tracie Brown and Team "
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Vernita Curtin

August 14, 2026

5  out of  5
rating by Vernita Curtin
"I have had the best experience with State Fame Any questions I had that answered, any changes or additional things I needed they did on the spot They also would call me back in a timely manner Prices are good & if not they work to make them with in your budget Enjoy working with this company and their people"
We responded:
"Thank you so much for your kind review, Vernita!  If you need insurance assistance, we are just an email or call away! - Tracie Brown, your State Farm Agent   "
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Karen M Loebsack

August 14, 2026

5  out of  5
rating by Karen M Loebsack
"Called my State Farm office about my insurance billing being different for the past few months. Matthew handled my concerns. He was very professional, knowledgeable, and personable. He was very concise and clear with explaining to me my billing statements. He made me feel that my concerns were valid and important for me to understand. I was very satisfied with his explanation and all issues were resolved."
We responded:
"Thank you for choosing Tracie Brown State Farm. I appreciate your kind words for Matt. We appreciate you! "
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Tina Miklos

August 14, 2026

5  out of  5
rating by Tina Miklos
"Worked with Matt Rodriguez. Matt is always helpful, professional, and on top of things in a timely matter. Definitely someone we would recommend for anyone to work with for any insurance needs!"
We responded:
"Tina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Ashtabula insurance team is always here and happy to help. "
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Courtney McClure

July 31, 2026

5  out of  5
rating by Courtney McClure
"Marisa was FANTASTIC! I cannot say enough about how pleased I am with her. She has a wonderful personality, extremely kind, cheerful and funny, all while remaining so professional. I was recommended to call her by a friend and I will also absolutely be recommending her from here on out. She was so detailed, without being overwhelming, and I have such a better understanding of my coverages. Also worth mentioning, State Farm has such great rates!"
We responded:
"Thank you so much for your wonderful feedback of us here at Tracie Brown’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Tracie Brown’s Insurance Team"
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Rylee Cole

July 28, 2026

5  out of  5
rating by Rylee Cole
"Maeve was such a great help and answered all my questions quickly!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tina Meeker

July 23, 2026

5  out of  5
rating by Tina Meeker
"Tracie and her team are ALWAYS amazing to work with. Today Matt went above and beyond helping my son get the coverage he needed and out the door so he wouldn’t miss an appointment! THANK YOU!!"
We responded:
"Thank you for the 5-star review, Tina!  I’m truly grateful for you and your family and it has been an honor watching your boys grow into amazing young men! "
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Trevor Rockwell

July 22, 2026

5  out of  5
rating by Trevor Rockwell
"I had a great experience with Ashley she was very helpful and it is great to keep my business locally!! I’m a big supporter of giving my business to the local community! Thanks for all you do."
We responded:
"Thank you, Trevor! You are greatly appreciated! "
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Jesse Ricket

July 15, 2026

5  out of  5
rating by Jesse Ricket
"I can't say enough how helpful their insurance team is. Thankyou Matt for taking the time to help me resolve an issue I was having . Great insurance and very helpful they are with their clients!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Jill Lewis

Jill Lewis

July 14, 2026

5  out of  5
rating by Jill Lewis
"Matt was great! Knowledgeable with my questions and was very helpful. Thank you Matt!"
We responded:
"Jill, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tracie Brown’s Team!"
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Jeffrey Zindash

July 14, 2026

5  out of  5
rating by Jeffrey Zindash
"Got the exact kind of service I was hoping for. Thanks."
We responded:
"Thanks so much for the amazing review, Jeffrey! We really appreciate your support here in Ashtabula . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Robin Bartone

July 13, 2026

5  out of  5
rating by Robin Bartone
"Matt is my go person for insurance he has help me out alot"
We responded:
"Thank you, Robin for your review and shouting out Matt. He is amazing and I'm always grateful when customers recognize him.
"
Profile photo of Riger Emery

Riger Emery

July 9, 2026

5  out of  5
rating by Riger Emery
"They definitely help me out and the rstes where awesome"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tracie Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lorraine Wright

July 8, 2026

5  out of  5
rating by Lorraine Wright
"Matt and this office have taken outstanding care of us over the years. I can’t recommend him enough!"
We responded:
"Lorraine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tracie Brown’s Team—we are always here to help!"
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Ella Bowron

June 16, 2026

5  out of  5
rating by Ella Bowron
"Matt, from Tracie Brown agency, was so VERY helpful and professional - and yet very personal. I felt like a made a new friend.
Thank you, Matt!"
We responded:
"Ella, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience."
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Emily J

June 15, 2026

5  out of  5
rating by Emily J
"Matt is so wonderful to talk to! He is a professional and has a great sense of humor and is such a joy to work with! Thank you Matt for all that you do!"
We responded:
"Emily, thank you for your wonderful review of State Farm Agent Tracie Brown’s Team!"
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April Blaine

June 11, 2026

5  out of  5
rating by April Blaine
"Matt is a great person to do business with. He is very friendly, knowledgeable and explains options very well with no rush or pressure. I'm very relieved when I walk out of the office because of him🙂"
We responded:
"Thank you so much for the 5-stars, April! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
Profile photo of Beau Sweitzer

Beau Sweitzer

June 4, 2026

5  out of  5
rating by Beau Sweitzer
"Matt helped me get off of my parents insurance and got me some great discounts on my own policy. His customer service is great and I will be using them for all of my insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tracie Brown’s Team."
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Saad Janjua

June 4, 2026

5  out of  5
rating by Saad Janjua
"Amazing staff and team :)"
We responded:
"Thank you so much for the 5-stars, Saad! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tracie Brown’s Team anytime."
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Mason Leonhart

June 4, 2026

5  out of  5
rating by Mason Leonhart
"Tracie and her team were very knowledgable and caring when it came to my insurance needs. The process was stress free and I walked away with a great rate and very comprehensive coverage. I would highly recommend reaching out and getting a quote!"
We responded:
"Wow, thank you for the 5-star review, Mason! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"